At Look Me, we strive to provide the best quality products and customer experience. If you are not completely satisfied with your purchase, we’re here to help.
🔹 1. Return Eligibility
You may request a return if:
The product is damaged, defective, or incorrect
The request is made within 5 days of delivery
The item is unused, unwashed, and in original condition with tags intact
🔹 2. Non-Returnable Items
The following items are not eligible for return:
Items purchased during sale or discount offers
Used or washed products
Products without original packaging or tags
Customized or altered products
🔹 3. Return Process
To initiate a return:
Contact us at [Your Email] or [Your Phone Number]
Share your order ID and product images (if damaged/defective)
Our team will review and approve your request
Once approved, we will arrange pickup or guide you for return shipping
🔹 4. Refund Policy
Refunds will be processed after the returned product is received and inspected
Approved refunds will be credited to your original payment method within 5–7 business days
In case of Cash on Delivery (COD), refund will be processed via bank transfer
🔹 5. Exchange Policy
Exchanges are allowed only for size or defective products
Subject to product availability
Exchange requests must be made within 5 days of delivery
🔹 6. Shipping Charges
Return shipping may be free for damaged or incorrect items
For other reasons, shipping charges may be applicable
🔹 7. Cancellation Policy
Orders can be canceled within 24 hours of placing the order
Once shipped, orders cannot be canceled
🔹 8. Contact Us
For any return or refund queries, contact us:
Brand Name: Look Me Email: sales.lookme2022@gmail.com Phone: 63900 63500
